We stand behind our products and offer free replacements on any defective or damaged merchandise. This guarantee includes replacements only. No refunds are available on personalized items. Please inspect goods upon receipt. Any defects or damage must be reported within 7 business days of delivery date. Please send photos of the damage. No exceptions.
RDG is not responsible for the wording you intended but didn't state. We are only responsible for the exact wording you requested. No replacements for customer wording error. However, RDG wording errors will replace the product.
Since your order is personalized and cannot be resold, we do not accept returned items.
Fast Track is a means of moving your order ahead of the rest and cannot be refunded ever. We do not guarantee delivery dates.
Cancellations are accepted within the first 3 hours of your order.